HOW DO I JOIN?
Signing up is easy and FREE! To join, download our app on either Google or Apple and follow the steps for creating an account. Make sure to turn on push notifications in the app to view your points and get full access to your rewards and member benefits. Plus, you’ll ...
HOW DO I EARN POINTS?
You’ll earn 1 point for every $1 spent, every time you shop at any The Artist Tree location either in store or online! Just make sure to use the same phone number and/or email and name that you used when you set up your account in The Artist Tree app ...
WHAT ARE POINTS WORTH?
Here are our rewards as of June, 2024. We’re always working on improving our benefits to create the best experience for customers. Stay tuned for more benefits coming soon! New Customer 2nd Visit Bonus = 30% Off |Redeemable in store & online 200 Points = $10 credit, min. $25 ...
HOW DO I REDEEM POINTS?
Points are redeemable online only unless otherwise noted. To redeem the Penny Preroll and New Customer 2nd Visit Bonus Offer, simply show your reward in the app in store to your guide, and tap redeem at checkout to redeem in store. To redeem online orders: Make sure you’re logged ...
CAN I USE REWARDS ON DAILY DEALS?
Yes! You can use your rewards offers on products already discounted as part of our regular Daily Deals up to 50% off on top brands. Rewards cannot be combined with other offers, promotions or storewide discounts unless otherwise noted.
WHEN DO MY REWARDS EXPIRE?
Unless otherwise noted, your points will expire 90 days after your last purchase. This means your points won’t expire unless you stop shopping with us for 90 or more days. If you lapse 90 or more days, your points balance will reset to zero, and you will no longer have ...
HOW DO I UPDATE MY PROFILE?
You can easily make changes to your contact information and more by going to your profile settings in the app. This is also where you can update your communication settings and opt into push notifications. Please note, in order to view your points and have access to your rewards and ...
I’M MISSING POINTS FROM A RECENT ORDER. WHAT SHOULD I DO?
Points can take up to 24 hours to update after you make a purchase in store or online at any The Artist Tree location. If you are still missing points, it’s likely that the same phone number or email that was used when you created your account in The Artist ...
I NO LONGER SEE ANY POINTS IN MY ACCOUNT. WHAT HAPPENED?
First, make sure you’re opted in to push notifications. Members have to be opted in to either email or text communications and push notifications to have access to points, rewards and full VIP member benefits. If you’re just opting in now, it can take up to 24 hours for points ...