First, make sure you’re opted in to push notifications. Members have to be opted in to either email or text communications and push notifications to have access to points, rewards and full VIP member benefits. If you’re just opting in now, it can take up to 24 hours for points and any applicable offers to display.
Points will also expire if you don’t shop with us for 90 or more days. If none of this applies to you and points are still missing, contact us at [email protected] or let one of our guides know the next time you’re in store shopping with us.
